Waiting on an order and all items are in-stock? It'll be shipped when we get back. Waiting on your backorder? Good news, our production run has finished and stock is on its way from Melbourne up to our warehouse in Sydney. We should start shipping these orders when we return also.

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Got a question about our products? Issue with your order? Perhaps you're a retailer and you're keen to stock Ottie Merino? Get in touch below. 

Email us directly at support@ottie.com.au. Our number is 0466 655 973 - we'd prefer a text rather than a call. We're a small business and don't have a call centre so Murphy's Law would have it that we're our grocery shopping or on a hike when you call! We'll either text or call you back when we can - let us know which you'd prefer in your text.